QUESTION & ANSWERS

The Explorer Thailand offers discounts on restaurants, activities, hotels, and other services. Users can choose between a physical book or a mobile app.

The program offers discounts up to 30% off at over 160 businesses.

The book is valid for one year (12 months) from the date of purchase. We indicate the expiration date of your book on page 3. 

The Explorer Hua Hin costs 2.000THB.

It is published on May 1st every year. Regarding the number of limited editions, priority is given to the current book holders.

The Explorer is a guide to restaurant & activities discoveries. The partner offers you a substantial discount to discover their savoir faire and if satisfied, you will probably come back and share your experience with your loved ones.

You just need to book with the chosen partner, specifying that you are the holder of The Explorer. Once at the venue you must immediately present your book. At the end of the visit, the partner will stamp your book with the current date. The discount will be applied as mentioned on the partner page.

The two book holders whose contact details appear on page 3 of The Explorer are the only possible users. It's up to you to choose who goes out the most!

No, you only need one book per table, with a minimum of 1 person and a maximum of 6 people. If the table has more than 6 people, the publishers are no longer contractually bound with the restaurants. In this case, you should ask the manager of the venue you want to attend directly.

They appear on pages 5 and 6 of The Explorer.

Booking is compulsory for certain partner in order to be welcomed in the best possible conditions.

The Explorer was designed to introduce you to a selection of establishments. It is not made for "on the go" meals or just to "take advantage" of the discount, but to spend a moment of pleasure and relaxation in a spirit of conviviality. In this context, it is normal to show a minimum of consideration to the professionals who welcome you by decorating your meal with at least one paid drink of your choice, without or with alcohol.

The strategy would not be very clever! The discount is only valid once, the aim is to do everything to keep you loyal and encourage you to come back. For this, the quality of its welcome, service and cuisine must leave you with a good memory. A book holder is treated with the same respect as other customers, with no difference.

No, discounts are valid on displayed menus or à la carte, with the exception of promotions.

The book is generally valid every day of the year, if exceptions apply, they are well specified on the respective pages. However, given the crowds on official holidays and public holidays. It is normal that the book is not valid on these occasions.

First of all, the question is to ask yourself if you have followed the rules for using the book, clearly specified on pages 5 and 6, or if the restaurant has not changed ownership. If it happens, and you are in your right, you can explain the situation to the publisher who will act without delay with the establishment concerned.

Do not hesitate to share with us your comments or your experiences, good or bad, so that we can develop our concept to everyone's satisfaction. It is obvious that we cannot be responsible for the management of each venue present in our book, however we do everything possible so that your experiences are successful.

The information is updated on our website and our facebook page when we approach the date. For those who are subscribed to our Newsletter, we send a letter informing you of the release date.

You reserve the book in your name and you ask us to put it in the name of the person of your choice when you go to buy it at the office of The Explorer.